﻿using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;

namespace ERPStore.CRM.Models
{
	public enum TicketType
	{
		Message,
		PhoneCall,
	}

	public enum TicketState
	{
		WaitingProcess,
		Taken,
		WaitingResponse,
		Closed,
	}

	public enum TicketPriority
	{
		Low,
		Normal,
		High,
	}

	public enum Direction
	{
		In
		, Out
	}
}
